Effective Date: June 1, 2025
At Collabuzz.com, we strive to provide exceptional service quality and transparent processes. This Cancellation & Refund Policy outlines the conditions under which customers can request cancellations or refunds for services purchased on our platform.
Collabuzz operates as a SaaS (Software as a Service) platform offering digital influencer marketing tools and services. Since we provide non-tangible, irrevocable digital goods and services, refunds are generally not applicable once access to the service has been granted or activated.
Users may cancel their active subscriptions or campaigns at any time through their Collabuzz dashboard. However, cancellation will only prevent future renewals — it does not automatically trigger a refund for prior payments.
Refund requests may be considered under specific circumstances such as:
Refunds are not applicable in the following cases:
If you are eligible for a refund, please contact our support team at contact@collabuzz.com within 7 days of your transaction. Refunds will be processed back to the original payment method within 7–10 business days after verification.
All paid subscriptions are automatically renewed unless cancelled prior to the renewal date. Users can manage or cancel their subscriptions anytime from their account settings. Refunds for renewal payments are not issued once the renewal period begins.
If you believe an incorrect charge has been made or if you require assistance with cancellations or refunds, please reach out to our support team:
We may update this Cancellation & Refund Policy periodically to reflect changes in our operational practices or regulatory requirements. Any modifications will be effective immediately upon posting on our website.
By using Collabuzz, you acknowledge that you have read, understood, and agreed to the terms outlined in this Cancellation & Refund Policy.